Terms and Conditions
These Terms and Conditions of Use, hereinafter referred to as the "Terms" and/or "Conditions," govern your access to and use of the DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV virtual platform or website (hereinafter "the service" or "services"), made available by DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV, a business corporation organized under the laws of the United Mexican States, with its registered office at BLVD. SAN JUAN BOSCO 3020, BODEGA 1, COLONIA CAÑADA DEL REFUGIO CP 37358, León, Guanajuato, Mexico, registered in the Public Registry of Commerce of the city of León, Guanajuato.
PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING THE SERVICES.
By accepting these terms and conditions, you regulate access to and use of the Services, establishing an exclusive sales contract between you and DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV. If you do not accept these Terms and Conditions, you may not access or use the Services. These Terms and Conditions expressly supersede any prior agreements or commitments entered into between the parties. We may immediately terminate these Terms and Conditions or any of the Services with respect to you, or generally cease offering or deny access to the Services or any part thereof, at any time and for any reason, unilaterally.
Supplementary conditions may apply to certain Services. These may include policies for a particular event, activity, or promotion, and such supplementary conditions will be communicated to you in relation to the applicable Services. The supplementary conditions are in addition to, and form part of, the Terms and Conditions for the purposes of the applicable Services. In the event of conflict, the supplementary conditions will prevail over the Terms and Conditions with respect to the applicable Services.
DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV may modify the Terms and Conditions relating to the Services whenever it deems appropriate. The modifications will be effective after the publication by DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV of such updated Terms and Conditions in this location or the modified policies or supplementary conditions applicable to the Service. Your continued access or use of the Services after such publication constitutes your consent to be bound by the Terms and Conditions and their modifications.
The collection and use of personal information by DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV in relation to the Services is carried out in accordance with the Privacy Policy, which can be consulted on the website www.sieteleguas.com
DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV, may provide a claims processor or a third party related to this function with any necessary information (including your contact information) in the event of complaints, disputes or conflicts, which may include a breach of contract involving you and a third party, and such information or data is necessary to resolve the complaint, dispute or conflict.
Legal Nature
These Terms and Conditions of Use govern the commercial contractual relationship between Consumers who access and use the virtual platform or website and the Operator, specifically regarding the authorization of use granted by the Operator to the Consumer, as well as the use that Consumers make of the Platform.
Definitions
Cookies: Strings of text sent virtually that are stored by the Operator's use of the Platform, for the purpose of consulting user activities and preferences.
Electronic Commerce: This includes the sending, transmission, reception, and storage of data messages electronically. Any doubts regarding the effectiveness and validity of data messages and other activities related to electronic commerce shall be interpreted in accordance with Chapter VI of the Federal Consumer Protection Law.
Consumer(s): The person(s) who access and/or use the Platform to request a product or service through it.
Personal Data: This is any information that allows the identification or makes identifiable a natural person.
Interaction on the Platform: The right of Consumers to view the products displayed by the Operator, as well as the advertising made available on the Platform.
Adult: A natural person over the age of eighteen.
Data Messages: Information generated, sent, received, stored or communicated by electronic, optical or similar means, such as, but not limited to, Electronic Data Interchange (EDI), the Internet, e-mail, telegram, telex or fax.
Operator: Responsible for the operational and functional administration of the Platform, represented for the purposes of these Terms and Conditions by DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV or by the natural or legal person it designates.
Payment Gateway: A service that allows Consumers to make payments directly to Commission Agents through electronic means using technological platforms (software).
Platform: Web application managed by DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV that allows concurrence in a Consumer market so that, through mandate contracts, the Consumer can request the management of an assignment.
Advertising: This refers to any form of communication carried out by DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV, in order to provide information about products, commercial activities, and to communicate advertising or marketing strategies or campaigns, its own or those of third parties; carried out as a reference mechanism and not as a public offer.
Product(s): Exclusively those consumer goods displayed through the Platform.
Pop-up windows: A window or internet notification that automatically appears at any time when using the Platform, especially used for the formalization of the mandate agreement entered into electronically between Consumers and Commission Agents.
Subject of the terms and conditions
These Terms and Conditions govern the authorization of use granted by DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV to Consumers, so that they may access the virtual Platform, obtain information about the displayed Products for use as a reference, and request them via purchase.
Modification
DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV may freely modify these Terms and Conditions of use of the Platform at any time, in formal, procedural or substantial aspects. These terms will be updated and made available to Consumers on the Platform; the latest published version will immediately govern the commercial relationships generated at the time of the transaction.
Likewise, it has full autonomy to modify the uses of the Platform permitted to Consumers, with the sole obligation to inform them through a virtual medium that allows its publication and communication to the general public.
License
Subject to compliance with these Terms and Conditions, DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV grants Consumers a limited, non-exclusive, revocable, non-transferable authorization to: access and use the Applications on the Consumer's personal device only in connection with their use of the Services; and access and use any related content, information and material that may be made available through the Services, in each case only for their personal, non-commercial use. DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV reserves all rights not expressly granted by these Terms and Conditions.
Technological platform that allows its use.
It is a platform that allows its free use through various means, namely: i) the website www.sieteleguas.com, which hereinafter and for the purposes of these terms will be jointly referred to as the "Platform".
The Services
DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV displays products such as footwear on The Platform, which are available to Consumers for their general knowledge. This product information serves as a reference for Consumers to use The Platform to request the processing of a purchase order.
Unless DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV agrees otherwise in a separate written contract with Consumers, the products and services are made available for personal, non-commercial use only. Any Consumer who accesses and/or uses the Platform acknowledges that the footwear sales services do not include home delivery or logistics services, as the contractual relationship is established directly between the Consumer and the courier company, which acts independently and under no circumstances can be considered an employee of DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV or its affiliates.
Of the services
The Consumer acknowledges and accepts using the Platform as a means of connecting with Commission Agents to request orders and thus acquire Products for their final consumption and the satisfaction of their needs, subject to Mexican commercial regulations.
The Platform is used by the Consumer as a capable and legally competent adult, declaring that they have full legal capacity to be a subject of rights and obligations, qualities that they confirm when registering.
User account
Consumers use the Products displayed on the Platform as a reference for their purchase, with the creation of a user account (hereinafter the "User Account") being an indispensable condition. This account will request information such as name, date of birth, telephone number, address, and email address; this information is used to (i) fully identify Consumers intending to purchase the Products, (ii) fulfill the Purchase Agreement, (iii) prevent fraud, (iv) link the Consumer with the product delivery company, and generally for the purposes defined in the chapter on Information Management.
Consumers who have accounts on the social networks Facebook and Google will be able to create their User Account using the credentials defined there, for which the Platform will communicate this option.
Once the necessary information for using the Platform has been provided, DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV will validate the username and password to access and/or use the Platform.
Consumers may, in addition to the mandatory and optional information required at the time of account creation, voluntarily provide more data related to their individualization when creating their own profile within the account.
The use of the User Account is personal and non-transferable. Therefore, Consumers are not authorized to share their validation data for access to the Platform. In case of forgotten validation data or usurpation thereof, it is the Consumer's obligation to inform DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV through the "forgot your password" option or via email to: soporte@sieteleguas.com
User accounts will be managed by DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV at its discretion or by the person it designates. It has full authority to maintain or terminate the account if the information provided by the Consumers is not truthful, complete, or secure; or if there is a breach of the Consumers' obligations.
At no time will DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV request information from the Consumer that is NOT necessary.
Cancellations
To cancel the newsletter, any user can manually cancel their subscription by clicking on the link in each image titled "cancel subscription".
Data recovery
If a customer has partially or completely lost their account data, the recovery process will be as follows:
• Password loss. The customer must enter the email address registered with their account; a link to reset their password will be sent to them. If the customer resets their password more than 4 times in a period of less than 3 hours, the account may be blocked.
• Lost email and password: The customer must recreate an account. If there is a pending order in the previously created account, they can contact 7L-online@sieteleguas.com to request information about their order.
Confidential data such as PASSWORDS are not saved or stored by SIETE LEGUAS.
For payment and its facilitation, only debit or credit card details will be requested at the time of making the virtual payment, if so determined by the Consumer. This data will not be stored by DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV; it will be entered directly into the corresponding Payment Gateway and used directly by the Consumer there, where the security and privacy conditions under which the payment is made will be explained.
DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV displays on the Platform products consisting of footwear that are available to Consumers for their general knowledge. This product information serves as a reference for Consumers to purchase them, using the Platform as a means to request the sale.
In order to request the product and thus acquire the desired goods and services, Consumers must be fully identified in their User Account and follow the following procedure:
1. Enter the Platform specifying your address or location to determine the Products that are available in the corresponding area.
2. Select the delivery location. The Consumer must provide the exact address where the selected product(s) will be delivered. This address must be within the delivery coverage area. In advance, the Consumer is informed of the price to be paid for the selected product(s), which is reflected individually and collectively for all products to be purchased. This value will correspond to the total value of the product(s) including shipping costs, transaction fees, and taxes. In the same sense, DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV, reserves the right to increase the prices of products displayed in the physical stores of its partners by up to ten percent (10%). The user acknowledges and accepts the above condition and will not make any claim against DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV for additional charges to the prices reflected on sales tickets. Additional charges will be for the use of the virtual platform.
Payment. The payment made by the Consumer is made directly and exclusively to DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV. Payment Method. The Consumer must select the payment method they wish to use. Options include cash on delivery via i) cash or ii) electronic payment through the Payment Gateway contracted by the Operator, provided it is available.
When defining the payment method, the Consumer must create a personal account. This account will require personal data for identification purposes, but not for individualization. Additionally, data necessary for electronic payment will be required.
Summary and Email. Once the previous steps have been completed, a detailed summary of the transaction and the complete information of the Agent, who has agreed to manage the commission and with whom the mandate is entered into, will be displayed to the Consumer in a pop-up window. This summary will be sent to the Consumer by email with this information in detail.
Receipt. In any case, whether the payment is made in cash or through the Payment Gateway, a receipt detailing the transaction will be sent to the Consumer via email.
Delivery. All data corresponding to the transaction and the delivery coverage area of the Products have been verified.
Consumer obligations
By accepting these Terms and Conditions of use of the Platform, the Consumer agrees to: (1) Provide truthful and accurate information when creating their User Account; (2) Refrain from transferring validation data (username and password) to third parties; (3) Refrain from accessing and/or using the Platform to perform acts contrary to morality, public order, good customs, or illicit acts or deeds against DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV or third parties; (4) Pay the economic consideration defined in the purchase process on time; (5) Immediately inform the Operator in case of loss or usurpation of validation data; (6) Refrain from engaging in conduct that compromises the operation of the Platform; (7) Refrain from requesting any other product(s). If you require an invoice for the Product(s) you purchased, you must inform fact_online@sieteleguas.com so that you are provided with the necessary information and subject to the billing requirements imposed by DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV.
Duties of DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV
By virtue of these Terms and Conditions of Use, DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV, undertakes to {1) provide accurate, reliable, sufficient, clear and up-to-date information regarding the Products it displays:
(2) Indicate the general characteristics of the Product(s) to serve as a reference for Consumers; for this purpose, the brand and presentation are included; (3) Provide sufficient information on the means available for Consumers
Product Description
The Products displayed by DISTRIBUIDORA Y COMERCIALIZADORA SL,S DE RL DE CV have a general description; this description is provided by DISTRIBUIDORA Y COMERCIALIZADORA SL,S DE RL DE CV based on legal display practices, which in any case depend on the device on which the Consumer views the Product(s). Availability will be defined in each specific case.
Warranty:
The Consumer understands and accepts that the commercial relationship is established directly with DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV; therefore, warranty claims must be made directly to this company, which is obligated to comply with the claims under the terms of applicable laws.
E-commerce
In compliance with Mexican provisions on data messages according to the Federal Civil Code, it is hereby communicated that Mexican legislation recognizes the validity of messages transmitted electronically and therefore they acquire evidentiary character and standing. Consequently, Consumers understand that through the exchange of messages by electronic means, the Consumer and DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV may give rise to the creation, modification, and extinction of obligations, with the content being their exclusive responsibility. This includes consequences, liabilities, and effects of the generated information.
The commercial transaction that arises through this means between Consumers and DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV, is the conclusion of a product purchase agreement, offered by DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV, through its website or platform.